Reference

jasabola Privacy Policy for Your Account

Our jasabola Privacy Policy shows what we collect when you create an account, verify your phone, browse the Live Dealer Lobby or use DANA and QRIS.

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PRIVACY HELP ROUTES

Where To Ask About Your Data

A clear contact path matters when your account record or payment reference needs attention. We ask you to contact our support team through the account help route and include the phone number linked to your account, the subject of your request and any relevant transaction reference. For safety, do not send wallet passwords or full payment credentials.

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Account help route

Use the support path connected to your jasabola account for Privacy Policy questions, access requests or corrections. Include your registered phone number so we can match the request safely.

Payment status query

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, share the transaction reference and date. We use those details to locate the relevant account entry.

Security concern

If a sign-in or phone verification record looks unfamiliar, contact support through the account route promptly. We may ask account questions before discussing private data or changing access details.

DATA HANDLING PRACTICE

How We Apply This Privacy Policy

We keep the policy practical by linking each data use to an account, device, payment or support action.

Account records

We use your phone number and verification result to create and protect account access. If you request a correction, we may ask for matching account details before changing the record.

Payment references

A DANA, OVO, GoPay or QRIS reference helps us reconcile a status without receiving your wallet password. Bank transfer and virtual account records follow the same account-matching purpose.

Browser cookies

Cookies can keep a sign-in session active and remember basic page settings on your mobile browser. You can clear them in browser controls, although some policy-related access steps may repeat.

Device signals

We may record device and connection signals used during sign-in to detect unusual access. The same checks can apply whether you open the lobby from a phone or desktop.

Retention period

We retain account, payment and support records only as long as needed for service operation, security checks, disputes or legal duties. A deletion request is assessed against those reasons.

Policy requests

Ask for a copy, correction or eligible deletion through the account support route. We confirm identity before responding, and we explain if a record must remain for a stated legal or security reason.

Privacy Policy Answers Before Account Access

These Privacy Policy answers cover the searches we hear most often before phone verification or a wallet transaction. They explain the practical steps for your account, device and payment records, while access remains subject to local law.

The jasabola Privacy Policy covers account details, phone verification, device signals, cookies, payment references and support requests connected with your use of supported services in Indonesia.

We use your phone number to create and verify account access, connect support requests to the correct record and help identify unusual sign-in activity. We do not ask for your wallet password.

Yes. The Privacy Policy covers transaction references and status details for DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments when they are matched to your account.

When you sign in through a mobile browser or desktop, we may record basic device and connection signals for session operation and security checks. These signals help us investigate unfamiliar account access.

Send a request through the account support route and include your registered phone number plus the request type, such as access, correction or eligible deletion. We confirm identity before sharing account data.

We keep records for the period needed for account operation, payment matching, security, disputes or legal duties. When you ask for deletion, we assess whether any record must remain.

Yes. You can clear cookies through your mobile or desktop browser settings and contact support about account data removal. Some records may remain where security, dispute or legal needs apply.

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